Payments

The customer can choose to make the payment by credit card or debit card.

The cards accepted are: Visa, Mastercard, Maestro and American Express. For purchases with Visa Electron, authorization from the issuing bank for online use is required.
In the event that the customer uses a prepaid or disposable card, he must keep it even after the purchase because it could serve for a possible reinforcement.

The seller guarantees that each purchase is made in total safety. The payment data are collected through the most advanced technological coding system (SSL) and the store uses a safe certified server Godaddy.com to ensure maximum protection.
For orders by credit card, the seller reserves the right not to proceed with the shipment in the event that the billing and shipping data do not coincide with the data of the credit/debit card holder used for payment. In the event of American Express credit cards payments, the seller will proceed with the evasion of the order only and exclusively in the event that the complete heading data of the paper used correspond with the billing and order shipping data, upon verification with the American Express customer service. In this case, the Customer will receive an e-mail communication in which he will be asked to modify the billing and shipping data of the order according to what is recorded in his American Express account. The seller will send the order exclusively using explicitly authorized shipping data and communicated to American Express by the customer.

To use this payment method you need to open a PayPal account.
Once the details of the order has been confirmed, the customer will be redirected to the PayPal login page from which he can access his account to complete the payment. In case of payments with Paypal, the seller will ship exclusively to the data indicated in his PayPal account.

To use this payment method, simply select the appropriate item on your cart. The seller will communicate the bank details where you can pay the order confirmation page and in the summary e-mail. Payment must be made within two (2) working days from the date of the order. The customer is suggested to communicate by e-mail the CRO of the transaction carried out: this operation allows to keep the articles purchased waiting for the accounting of the bank transfer.
If, after the two (2) working days, the transfer has not been accounted for and there is no CRO communication, the seller reserves the right to cancel the order and restore the availability of the products included in the order for sale Online. All costs and banking commissions are borne by the customer. The seller reserves the right to request a payment integration if the accounting amount does not correspond to the final amount of the order. The seller will proceed with the shipment of the order after accounting of the bank transfer.

During the purchase procedure, the Customer must indicate whether the billing address corresponds to that indicated for shipping.

If these data do not correspond, you can select the appropriate item on your cart to enter the name and billing address.

VAT is already included in the price indicated on the site.
For orders with American Express credit cards, the seller will proceed with the evasion of the order only and exclusively in the event that the complete heading data of the paper used correspond with the billing and shipping data, subject to verification with the American Express customer service. In this case, the Customer will receive an e-mail communication in which he will be asked to modify the billing and shipping data of the order according to what is recorded in his American Express account. The seller will send the order exclusively using explicitly authorized shipping data and communicated to American Express.

For orders by credit card, the seller reserves the right not to proceed with the shipment in the event that the billing and shipping data do not coincide with the data of the credit/debit card holder used for payment.
In case of payments with Paypal, the seller will ship exclusively to the data indicated in your PayPal account.

Payment will be displayed on the account account as ELEVENTY World Srl, the seller's social name.

After receiving the return and checking that all the requirements have been respected, the customer will receive a confirmation e-mail.
The refund will be carried out within five (5) working days from receipt of the goods at the seller warehouses, on the credit card or debt used for the order.
The time needed to view the reinforcement depends on the institute that issued the card.

After receiving the return and checking that all the requirements have been respected, the customer will receive a confirmation e-mail.

The refund on the customer's PayPal account will be carried out within five (5) working days from receipt of the goods at the seller warehouses. The refund will be visible within the following 24 hours.
The actual reimbursement to the credit card from the Associate PayPal account depends on the institution that issued the card.